Sunday, April 08, 2012

There's banks and there's banks.

The news that HSBC bank is taking over the branches here of Lloyds will be of some concern to Lloyds customers I would think.

I had never dealt with Lloyds until last week, when I had some business to do with them.

I have however had many dealings with HSBC.

For a taste of what they laughingly call customer service, here's a post on one of my experiences.

On the other hand, my visit to Lloyds branch on Al Wasl Road couldn't have been easier. Explained why I was there, waited less than one minute, talked to a knowlegeable, helpful, professional person, concluded the business in a few minutes.

I wonder whether they'll be moved to the HSBC formula.

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